Retail (Food) Manager - Healthcare - Baltimore, MD
Location: Baltimore Maryland
Description: ARAMARK is employing Retail (Food) Manager - Healthcare - Baltimore, MD right now, this vacancy will be placed in Maryland. For detail informations about this vacancy opportunity please read the description below. ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. The company is recognized as the industry leader in FORTUNE magazine's "World's Most Admired Companies," and as one of America's Largest Private Companies by both FORTUNE and Forbes magazines. ARAMARK seeks to responsibly address issues that matter to its clients, customers, employees and communities by focusing on employee advocacy, environmental stewardship, health and wellness, and community involvement. Headquartered in Philadelphia, ARAMARK has approximately 255,000 employees serving clients in 22 countries. Learn more at www.twitter.com/aramarknews .
ARAMARK Healthcare is a leader in providing food, facility, clinical technology and senior living services to nearly 1300 healthcare organizations throughout North America. Our presence is felt throughout the entire healthcare continuum, from patients, visitors and residents, to nurses and physicians. That's why we believe our people are truly our greatest asset. And it's why we're committed to creating an internal culture where the best people want to work - with a dedication to diversity, exceptional career development, competitive benefits and compensation, and generous community initiatives that make a difference.
Position Description : Reports to an Assistant Food Service Director at a 600-bed academic teaching hospital in Baltimore, Maryland. Plans, administers and directs all unit activities related to retail and catering operations, including cash management and reporting processes. Need to ensure compliance with the standards established by ARAMARK Healthcare, regulatory agencies and client. Leads retail staff. Establishes and maintains effective working relationships with other departments to provide a unified retail experience for customers. Level of impact is within own operation.
Key Responsibilities
Delivers strong operational performance by executing against ARAMARK Healthcare and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal merchandise quality and service. Drives customer satisfaction and maintains client relationships through rounding. Ensures compliance to sanitation, and general workplace safety standards. Supervises, staffs, trains, conducts applicable rounding and manages the performance of the department to include the Retail Supervisors and/or front line staff regarding retail operations, including cash handling, merchandising, product presentation, quality and cost control. Responsible for purchasing, receiving, scheduling and managing service activities in compliance with ARAMARK Healthcare service systems. Develops and implements retail services plan to improve service, quality and profitability of service areas. Utilize customer feedback to respond to customer needs and to improve retail services.
Position requires a Bachelor's Degree in Food and Nutrition, Institutional Management or related field of study. Requires a minimum of 5 years front-of-the-house food service management experience in the hospitality industry (hotel, healthcare, restaurant). Ability to manage in a diverse environment with a focus on client and customer service is critical to the success of this role. Strong customer service, multi-tasking, organizational, and time management skills. Working knowledge of all Microsoft Office applications required. P&L accountability and/or experience with contract management service company is helpful. Ability to effectively communicate (verbal and written) with clients, customers, managers, and support staff. Ability to work with confidential employee, client and Aramark information is required
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to ARAMARK.
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This vacancy starts available on: Thu, 30 Aug 2012 21:46:30 GMT
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