Regional Manager, Human Resources
Overview
Allied Universal® Janitorial Services is uniquely capable and personally committed to delivering exceptional janitorial services. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
We pride ourselves on fostering a promote from within culture.
Job Description
Allied Universal® Janitorial Services, an Allied Universal® Company, is hiring a Regional Manager, Human Resources. The Regional Manager, Human Resources is responsible for assisting in the managing and executing of all Janitorial Services Human Resources functions, including creating, managing, tracking, processing, and continuously improving the HR function, planning, and execution of all HR functions in multiple regions. This position supports multiple locations across the United States. The position also manages recruitment for multiple offices and business operations.
Bilingual Spanish skills required
Wage: $65k - $70k base + bonus eligibility + monthly auto allowance + gas card + 401(k) company match + generous PTO + so much more
RESPONSIBILITIES:
- Investigation of, response to, and documentation of employee complaints, including potential legal issues, EEOC charges, and focus groups
- Selection and placement of direct reports; professional development and/or performance improvement planning; coach, mentor, guide, and direct team members
- Monitor non-billed overtime (NBOT); manage recruiters in finding proactive solutions in staffing positions
- Monitor and assure compliance in hiring practices, personnel documentation, and other compliance items (e.g., licensing, performance evaluations, Last Day Worked report, etc.).
- Guide, coach, and train account managers and supervisors in employee relations, positive employment practices, and avoidance of legal issues
- Monitor of employee terminations, assessment of documentation supporting terminations, and responses to the Department of Labor for unemployment claims
- Participate in employee retention and human capital management activities.
- Coach Managers, HR designees, and others who have HR responsibilities within a branch office
- Oversee employee relations and claims management activities throughout the designated area, assuring that investigations are handled and documented appropriate to negating a lawsuit
- Support the Regional Human Resources Director and Legal team on sensitive investigations
- Assure compliance with programs are being appropriately administered regarding licensing, I-9s, leaves of absences, vacations, personnel file maintenance, status changes, performance evaluations, terminations, etc.
- Develop, in conjunction with Branch Manager/ General Manager and HR Director, plans to reduce overtime and turnover
- Take a leadership role in the development of managers through training on labor law, expense reimbursement processes, and skills; guide managers with the development programs for managers with performance issues
- Improve work environment and employee relations through effective customer service and various measures, including complaint investigation, grievance resolution, focus groups, etc., as appropriate to the situation and the Concern Resolution Policy
- Ensure that corporate policies are appropriately enforced and implemented
- Ensure appropriate information is communicated with and to the Managers and the Regional HR Director
- Travel regularly throughout designated area to interact with and gain confidence of district support and operations personnel, and to investigate particularly serious allegations
QUALIFICATIONS:
- Must possess one or more of the following:
- Associateas degree in Business Administration, Human Resources, or related field of study with a minimum of two (2) years of Human Resources experience
- High school diploma or equivalent with a minimum of four (4) years of Human Resources experience
- Minimum of two (2) years of administrative experience
- Experience and aptitude to maintain large volumes of information in a highly organized and efficient manner, keeping excellent records, and demonstrated ability to speak knowledgably in detail on current and prior projects in a timely manner when needed
- Ability to speak, read, and write in both English and Spanish languages fluently
- Working knowledge of employment laws at the state and federal level
- Highly organized with the ability to track, audit, report on and present data, material, statuses, and projects in a confident, accurate and efficient manner
- Demonstrated ability to work collaboratively with others within an organization, peer to peer and with more senior leaders, including the ability to lead and manage the work of others (non-direct reports) in support of project goals, to ensure timelines are met and objective are achieved
- Working knowledge of HRIS and payroll systems, employee data management, and experience managing employee data, including effective audit procedures and report writing/analysis
- Demonstrated ability to be very customer-service oriented and interact with all levels of individuals in a courteous and professional manner at all times
- Demonstrated ability to take initiative and successfully handle and prioritize multiple competing assignments and effectively manage deadlines
- Able to demonstrate professionalism, be articulate, and able to use good independent judgment and discretion
- Outstanding oral and written communication skills
- Demonstrated ability to create effective written materials, including presentations, and the ability to effectively convey significant changes to employees in a positive and effective manner
- Willingness and ability to travel approximately 5 - 10% of the time, including internationally as may be required
PREFERRED QUALIFICATIONS:
- Human Resources Generalist experience
- Professional in Human Resources (PHR) or higher Certification
- Experience working in multi-state operations in the service industry and/or organizations with high-volume, entry-level hourly workforce
- Experience with acquisitions and mergers (due diligence through acquisition planning and integration)
- Experience processing acquisition related retention and separation agreements, including calculating severance payments
- Experience working with highly sensitive proprietary information
BENEFITS:
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our companyas 401(k)plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
#LI-BB1
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2023-1052632
